Insurance Investments Group Claims About us

Home insurance

Protect your home and everything in it

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Why choose Co-operators for home insurance?

One-of-a-kind flood coverage
Protect your home from water damage caused by flooding.
Commitment to resilience and sustainability
Our claims processes are designed to reduce environmental impact, while our coverage helps our clients rebuild with sustainability and resilience in mind.
Shrinking deductible
Your home deductible will shrink by $100 each claim-free year for those starting at $1,000 or higher.
Discounts to help you save
We offer discounts when you bundle your Home and Auto insurance, if you’re a first-time homebuyer and more.
Legal support when you need it
When you have a home policy with us, you have access to our free Legal Assistance Helpline, where you can speak to a lawyer on almost any topic related to Canadian law.
Coverage you can buy online
Get insured in minutes. Just answer a few questions to get a quote and purchase directly online.
Terms and conditions apply

More than just home insurance

Our coverage extends beyond the home. Unauthorized debit or credit card use, identity fraud recovery expenses, and coverage of your personal property while you are moving are just a few of the standard coverage items that you might not expect out of your home insurance plan. Plus, if you need more, you can purchase optional insurance to cover additional items.

Condominium insurance

Our condominium coverage takes into account your responsibility for damage to common areas and improvements you make to your unit, as well as including many of the advantages of a standard home insurance policy.

Tenant insurance

We have tenant insurance plans that can be customized for almost any situation.

Seasonal homes

Whether your seasonal home is a cottage on a lake or a mobile home in a campground, Co-operators has a seasonal policy that can cover you.

Online tools

Get an online quote right now for your home insurance, or find a financial representative near you to get started on creating the right policy for you. Once you have insurance with us, you’ll also be able to make a claim quickly and easily we even have an iPhone app.

Free legal assistance helpline

Did you know, if you are a Co-operators Home, Farm and Commercial client, you can call 1-855-953-1431 from 8AM-12AM to speak to a lawyer on almost any topic related to Canadian law.

Get free legal advice

Credit score and home insurance

Co-operators uses credit score, where permitted by provincial regulations, as a rating factor to determine home insurance premiums. The value of using credit score has been demonstrated as a useful and accurate predictor for future home insurance claims. In fact, most major property insurers in Canada have been using credit score for years. Credit score is used with other more traditional rating factors such as claims history, age of home and geographical location to determine the level of risk and appropriate premium.

Credit score reflects a client’s level of responsibility and behaviour when it comes to managing their finances. Analysis shows a direct link between a person’s credit score and the frequency and severity of claims. By using this factor, we are able to more accurately rate individual clients by customizing rates and charging an appropriate premium for the risk. Clients with good credit scores will benefit by receiving the most competitive premium. The good news is that most Canadians have a “fair” to “good” credit score.

How does credit score impact a client’s premium?

The factors used to determine the premium a client pays for their home insurance are specific to individual coverage needs. The premium amount is directly related to a number of rating factors, including:

  • the age, size and features of your home
  • the materials used to build your home
  • the estimated cost of reconstruction
  • where your home is located
  • your property claims history

Other rating factors could include:

  • whether your neighbourhood is prone to sewer backup
  • the crime rate in your neighbourhood
  • the value of your personal belongings
  • how close you live to a fire station and fire hydrant
  • how your home is heated
  • your credit score
  • the type of coverage and deductible you choose
  • any applicable discounts

Will a Co-operators credit inquiry affect my credit score?

No. The presence of a “soft” credit inquiry will not impact your credit score. A common misconception is that every inquiry decreases your credit score by a certain number of points. This is not true. While all inquiries are recorded on your personal credit report, a credit score inquiry for insurance purposes will not impact your credit score.

Does the use of a credit score constitute a discriminatory practice?

No. We value integrity, accountability and transparency. We have conducted our own analysis and found no discriminatory links. Credit score is only a reflection of the person’s level of responsibility to meet their financial obligations. We are confident that using credit score is both a scientifically valid and ethical practice.

How can I obtain my credit report and credit score?

You can check your credit report and score by requesting it by mail or online. We use TransUnion as a supplier of credit scores. You can reach them at 1-866-525-0262 or visit their website.

Not sure where to start?
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For personalized solutions that fit your needs and budget, connect with a
Co-operators financial representative near you.