Propelled by our purpose.
Oriented to our vision.
Guided by our values.
This report highlights our environmental, social, financial and governance performance in relation to the issues and trends that matter to the people we serve. All data and commentary in this report reflect activities from January 1 to December 31, 2024.
Our purpose:
Financial security for Canadians and our communities
As an insurer, financial services provider, investor, asset manager, community partner and employer, we make decisions that drive us toward this outcome.
Our vision:
We will be a catalyst for a resilient and sustainable society
Our vision compels us to build and accelerate the societal conditions for resilience and sustainability, which will ultimately support our purpose.
Our values:
How our co-operative identity comes to life
Responsibility: We balance our care for society and the environment with our business success.
Integrity: We treat our members, clients, employees, Advisors and partners with honesty and respect.
Inclusion: We achieve success by embracing the diversity of all Canadians.
Our co-operative principles: How we put our values into practice
The seven global co-operative principles — as outlined by the International Co-operative Alliance — guide our decision-making.
Dive deeper into our story
Climate Report
Get detailed information on climate-related milestones, governance, strategy, risk-management, and targets and metrics.
Download our 2024 Climate Report
Co-operators General Insurance Company (CGIC) Annual Report
Get information on the financial performance of Co-operators General Insurance Company.
Leading with purpose
John Harvie
Chairperson of the Board
“Our co-operative identity is a business structure that enables us to deal with opportunities and challenges as they occur.”
Rob Wesseling
President and Chief Executive Officer
“We continue to enhance our products and services to ensure clients are covered for the risks they face today, while building greater resilience to future losses.”
A four-year plan, aiming decades ahead
Midway through our 2023 to 2026 strategic plan, we are continuing to build a bridge that will enable us to deliver on our purpose amid rapid disruption and transformation. Our strategic plan has five dimensions: Co-operative Identity, Client Engagement, Profitability and Growth, Business Capabilities and Workforce Capabilities. Learn about each dimension.
Why we do everything the way we do
What outcomes we’ll deliver
How we’ll get there
Strategic performance dashboard
Sustainable development goals
Long-term goals
Our long-term goals keep us focused on building resilience and catalyzing sustainability.
By 2030, Canadians and our communities are:
Financially secure
Resilient against risks
Sustainably and inclusively prosperous
Virtuous circles
The value we create is circular. The investments, insurance solutions and advice we provide are designed to meet the needs of our members, clients and communities, leading to positive outcomes and impacts that build their financial security, sustainability and resilience. These outcomes and impacts then strengthen our co-operative so we can continue the cycle.
Inputs
The people and communities we serve provide key insights, financial capital, partnerships and resources required to develop products, services and solutions to meet their needs.
Outputs
We offer advice and solutions that build financial security and community resilience.
Outcomes
Our relationships, products, investments and operations lead to positive outcomes for the people we serve.
Impacts
In pursuit of our purpose, we strive to create conditions that enable financial security.
Download the report to get the full picture on how we create value
Supplementary disclosures
Our Supplementary Disclosures contain additional details and information related to our environmental, social, financial, and governance performance, impacts and policies.
- Governance disclosures
- Co-operators Management Group profiles
- Co-operators Sustainability Policy
- UNEP FI Principles for Sustainable Insurance annual disclosure of progress
- Sustainability related insurance and wealth products and services
- Fair Treatment of Customers
- Sustainable investing and impact investing policies
- Credit ratings
- Workforce disclosures
- Memberships, affiliations and partnerships
Land Acknowledgement
Our organization was founded in 1945 in Regina, Saskatchewan, on Treaty 4 territory, the traditional land of the Cree, Saulteaux, Dakota, Lakota, Nakoda and the homeland of the Métis.
Read our full land acknowledgement and reconciliation strategy
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