Need to make a claim?
When it comes to claims, we're here to take care of your needs and get you back on your feet as quickly as possible. If you have to make a claim, we're a phone call or a click away, 24/7.
Convenient ways to start your auto, home, business or farm claim
To start a new claim:
- Use your Online Services account or mobile app to submit your auto physical damage and property claim
- Call our Claims Centre at 1-877-682-5246 (in Quebec, call 1-877-594-2667)
- Call or email your Financial Advisor
Once your claim is in progress, you can call or email your representative directly. Before emailing files with personal information, contact us so we can help make sure it’s secure and protected.
For all other claims, visit or call:
Help us process your claim faster
Consider submitting your claim electronically. Looking for a claim form? Choose the form you need to download and print. Once you complete the form, you can send it to your insurance adjuster.
Has your vehicle been damaged in an auto collision?
Auto collision claim form (PDF).
Have you had property stolen, gone missing or damaged at your home, farm or business?
Property Proof of Loss (Other Than Fire), Proof of Loss (Fire) and Schedule of Loss forms (PDF).