Reset password

Enter the email address you used to register your account.

Email:
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A verification email has been sent to . Please click on the link in the email to reset your password.

Recover sign-in email

Enter your name and policy number to recover your sign-in information.

First name:

Enter your first name as it appears on your policy documents.
Last name:

Enter your last name as it appears on your policy documents.
Policy number:

Enter any of your current policy numbers.
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Recover sign-in email

Thank you. Your registered email is . You can update your email in "My profile" when you sign in to Online Services.

Change username

Welcome to the new Online Services, . To access your account, change your current Username to an email address and update your password.

Email:

You’ll use your email address to sign in to Onlines Services.
New password:

Your password must be a minimum of eight characters, and contain at least one capital letter, number and symbol.
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Confirm Password:
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What city/town were you born in?

You’ll use the answer to this question to confirm your identity in the future.

Change username

Thank you for updating your information. Check your email inbox for a validation message and click the link inside to complete your update. To sign in to Online Services, use your email address and your password.

Don't have an account?

Register now to:

To get started, all you’ll need is your policy number.

Apply for your Reduced Driving Refund on your existing auto policy by Oct 31, 2020.
Register for Online Services for a chance to win a monthly prize of $1,000^*
Read and download your policies.
Add coverage and change deductibles to your Auto and Home policies.
Easily add or replace a vehicle on your Auto policy.
Increase your Tenant or Condo insurance to suit your needs.
Make payments and submit claims online.
Add photos to your current auto and home insurance claims.

^*Some policies are not available in your Online Services account. Check the contest rules for details.

^**Eligible transactions include: Make a payment, submit a claim, change coverage, add a driver, remove a driver, add a vehicle, remove a vehicle, and replace a vehicle. Check the contest rules for details.