All claims are administered by Allianz Global Assistance.

Allianz Global Assistance

In the event of a medical emergency, Allianz Global Assistance must be notified prior to any surgery being performed or within 24 hours of admission to a hospital. Emergency Medical Travel Assistance is available 24/7, by calling any of the following numbers:

Toll free within Canada/U.S.A.: 1-800-995-1662
Collect worldwide: 416-340-0049
Toll free International: 800-842-08420 or 00-800-842-08420 (if not available, please call collect).


Allianz Global Assistance Claims Department
P.O. Box 277
Waterloo, Ontario, Canada N2J 4A4
Collect worldwide: 416-340-8809
Toll free Canada/U.S.A.: 1-800-869-6747

Travel insurance does not cover everything and is subject to terms and conditions, including limitations and exclusions. For full details, please refer to the policy booklet. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators group of companies, and administered by Allianz Global Assistance, which is a registered business name of AZGA Service Canada Inc.