Group benefits, retirement and savings support
Group benefits
For plan members and sponsors
Claims
Get help with your health, dental, disability, health care spending or personal spending account claims.
Call 1-800-667-8164 Monday to Friday, 8 a.m. to 8 p.m. ET.
Disability claims fax: 306-347-6390
Emergency Medical Travel Assist
Toll free within Canada and the U.S.: 1-888-440-2667
Collect international: 416-340-1316
For Co-operators advisors
Admin questions
Call 1-800-667-8164
Monday to Friday, 8 a.m. to 8 p.m. ET.
Sales and service questions
We’re here to answer your questions and help you choose the right plan.
Call 1-855-548-7874
British Columbia and Yukon: bc_groupbenefits@cooperators.ca
Alberta, Northwest Territories and Nunavut: alberta_group_benefits@cooperators.ca
Manitoba and Saskatchewan: regina_group_benefits@cooperators.ca
Ontario: ontario_group_benefits@cooperators.ca
New Brunswick, Nova Scotia and Prince Edward Island: atlantic_group_benefits@cooperators.ca
Client Advantage Team
Need support from your account executive? Connect with our Client Advantage Team.
Call 1-888-761-7851
Monday to Friday, 9 a.m. to 7 p.m. ET
Fax: 1-306-761-7176
Co-operators Advisor Support
Call 1-877-864-8755
Monday to Friday, 9 a.m. to 7 p.m. ET
Fax: 1-306-761-7176
Group retirement and savings support
Plan members - general questions
Call 1-866-469-2643
Company number (13xx)
Email: groupwealthadmin@cooperators.ca
Company number (31xx)
Email: grsmember@cooperators.ca
Plan sponsors - general questions
Call 1-866-469-2643
Company number (13xx)
Email: wm_admin@cooperators.ca
Company number (31xx)
Email: grs@cooperators.ca