Plan member resources
We make it convenient for you to manage your benefits online so you can focus on the important things.
Available from your desktop or mobile device, Benefits Now® lets you take control of your benefits.
- Get secure and round-the-clock access to your plan
- Upload and track your claims with ease
- Get reimbursed with direct deposit
- Add your Pay Direct Drug Card to your mobile wallet
Ready to get started? Create an account
After creating your Benefits Now® account, you can download the app to manage your benefits even more conveniently.
- Get access wherever you are – at home or on the go
- Easily check your plan details, usage and maximums, so you know exactly what’s covered
- Enjoy a simplified claims process with fewer steps from start to finish
Learn more about Benefits Now® for Plan Members
We're here to help you with your claim
You can submit a claim by signing in to your Benefits Now® for plan members account.
Sign in to Benefits Now®
Fast-track your claim by submitting it online using your Benefits Now® for Plan Members account.* Submitting online lets you:
- Send your Attending Physician Statement to your healthcare provider and submit your Plan Member Statement electronically, meaning you can expect a faster claim decision
- Check the status of your claim submission
*Don't have an account? Submit your claim by visiting our digital portal.
Disability claims submissions are not available in the Benefits Now® app.
How to submit a disability claim online
Group benefits forms
Find and download the right form you need to submit a claim or manage your benefits.
Group benefits claims
Our dedicated claims team is available from 8 a.m. to 8 p.m. ET, Monday to Friday.
Phone: 1-800-667-8164
Disability claims fax: 306-347-6390
Group benefits Emergency Medical Travel Assist
Toll free (within Canada or U.S.A): 1-888-440-2667
Call collect (outside Canada or U.S.A): 416-340-1316
Group benefits general questions
Call our Group Client Service Centre from 8 a.m. to 8 p.m. ET, Monday to Friday.
Phone: 1-800-667-8164
Wellness Now Online
Make your health a priority with Wellness Now Online. The free digital platform is available through your Benefits Now® for Plan Members account.
Why use Wellness Now Online?
- Get online support for physical, mental, social and financial wellness
- Increase your wellbeing with self-led care modules
- Access health risk assessments
- Find fitness programs
- Get access to a library of wellness articles and toolkits
- Listen to podcasts
- Track the things that bring you joy with gratitude journals
Discover more coverage
Set yourself up for the next chapter of your life with ContinYou® GOLDEN. Enjoy reliable health and dental coverage after your group plan has ended.