Our thoughts are with the people of Fort McMurray and the surrounding area as they deal with the wildfires. We urge everyone to stay safe and follow the mandatory evacuation order. For any property damage questions or claims please contact 1-877-682-5246. For emergency updates on the wildfires please visit:

We’re currently experiencing higher than normal call volumes in our claims response centres. If your call fails, or you receive a busy signal or recorded message, please try again. We’re currently working on resolving this issue. Our apologies for any inconvenience.

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