Our team

The representatives on our team take pride in helping you get the most out of your policies and financial plans. You can trust us to make sure you have the right coverage and investments to take care of the people and things you care about most. Get personalized service with one-on-one advice and clear answers to your insurance and investment questions. When you choose The Co-operators, you’re choosing a dedicated team that’s on your side, ready to help you make confident financial choices. Connect with us today.

Dennis MacLeod

Dennis MacLeod

Financial Advisor/Owner
West Kelowna
Dennis Macleod continues to excel in his professional and personal life. His keen eye and balanced approach has earned him great respect within The Co-operators and the business community across Canada. He is positive and passionate, he loves The Co-operators brand, it's culture, values and the products and services offered. Solve Insurance Services Inc. has been an exclusive agent of The Co-operators for 19 years. They are conveniently located in Kelowna, BC, and they hold an insurance licence in every province. They represent a variety of sectors, including: agriculture, finance, service, retail/consumer, health and labour.

Our team specializes in the implementation of large-scale programs for both non-profit and for-profit organizations. Programs are developed to meet the specific needs of the organizations we work with. Our team’s success here is largely based our passion for service and participation in the community. We look forward to serving you!
Dennis Macleod continues to excel in his professional and personal life. His keen eye and balanced approach has earned him great respect within The Co-operators and the business community across Canada. He is positive and passionate, he loves The Co-operators brand, it's culture, values and the products and services offered. Solve Insurance Services Inc. has been an exclusive agent of The Co-operators for 19 years. They are conveniently located in Kelowna, BC, and they hold an insurance licence in every province. They represent a variety of sectors, including: agriculture, finance, service, retail/consumer, health and labour.

Our team specializes in the implementation of large-scale programs for both non-profit and for-profit organizations. Programs are developed to meet the specific needs of the organizations we work with. Our team’s success here is largely based our passion for service and participation in the community. We look forward to serving you!
Shirley Bonderoff

Shirley Bonderoff

Associate Insurance Advisor
West Kelowna, Kelowna
Having been in the insurance industry for over 30 years, Shirley has assisted many clients with their different insurance needs. This industry presents many unique challenges, and having the opportunity to work through them has been very rewarding for her.
Having been in the insurance industry for over 30 years, Shirley has assisted many clients with their different insurance needs. This industry presents many unique challenges, and having the opportunity to work through them has been very rewarding for her.
Matthew Hedges

Matthew Hedges

Associate Financial Advisor
West Kelowna, Kelowna
Matthew entered the insurance industry in 2009. Since then, he's gained experience with Auto, Home, Business, Life, Accident, Disability, Group Benefits, RRSPs and TFSAs. This allows him to help clients with a holistic approach to their insurance and financial planning needs. By looking at the big picture, he has helped thousands of residential and business clients meet their financial objectives for retirement, protect their families from financial difficulties in the event of disability or the untimely passing of a loved one, and ensure that their property is protected.

He takes great pride in his work and continues to strive to provide his clients with the very best advice.
Matthew entered the insurance industry in 2009. Since then, he's gained experience with Auto, Home, Business, Life, Accident, Disability, Group Benefits, RRSPs and TFSAs. This allows him to help clients with a holistic approach to their insurance and financial planning needs. By looking at the big picture, he has helped thousands of residential and business clients meet their financial objectives for retirement, protect their families from financial difficulties in the event of disability or the untimely passing of a loved one, and ensure that their property is protected.

He takes great pride in his work and continues to strive to provide his clients with the very best advice.
Shallin Jamil

Shallin Jamil

Associate Insurance Advisor
West Kelowna, Kelowna

Shallin is an honest, friendly and outgoing person who works hard to make a difference in how you get insurance. She strongly believes in creating relationships with her clients to ensure all their insurance needs are met. Shallin currently provides speedy service in Auto, Home and Travel insurance.

Shallin is an honest, friendly and outgoing person who works hard to make a difference in how you get insurance. She strongly believes in creating relationships with her clients to ensure all their insurance needs are met. Shallin currently provides speedy service in Auto, Home and Travel insurance.

Andrew MacLeod

Andrew MacLeod

Associate Financial Advisor
West Kelowna, Kelowna
Andrew entered the insurance industry in 2014. Since then, he’s become experienced with Auto, Home, Travel, Business, Group Benefits, Life, Accident & Sickness, Disability, TFSAs, and RRSPs.

Andrew specializes in Business and Life insurance with the Solve Insurance Services team in our head office. He considers all aspects of a client's needs, and has helped many of our residential and commercial clients protect their assets and save on their insurance.

Andrew is dedicated to his work and looks forward to helping you with all of your insurance needs.
Andrew entered the insurance industry in 2014. Since then, he’s become experienced with Auto, Home, Travel, Business, Group Benefits, Life, Accident & Sickness, Disability, TFSAs, and RRSPs.

Andrew specializes in Business and Life insurance with the Solve Insurance Services team in our head office. He considers all aspects of a client's needs, and has helped many of our residential and commercial clients protect their assets and save on their insurance.

Andrew is dedicated to his work and looks forward to helping you with all of your insurance needs.
Barbara Boyd

Barbara Boyd

Client Contact Representative
West Kelowna, Kelowna
Barb started working with The Co-operators in 2014 as a receptionist. With her keen eye for detail, she was quickly earmarked to take over the bookkeeping department, where she's been crunching numbers ever since.
Barb started working with The Co-operators in 2014 as a receptionist. With her keen eye for detail, she was quickly earmarked to take over the bookkeeping department, where she's been crunching numbers ever since.
Anju Kiran

Anju Kiran

Associate Insurance Advisor
West Kelowna, Kelowna
Anju began representing The Co‑operators in June 2017. In that time, she has acquired her General Insurance Licence and obtained accreditation in Home, Travel and Auto insurance. Anju specializes in Premier Insurance for her clients at our West Kelowna location. She believes in great customer service and finding the best option for her clients.
Anju began representing The Co‑operators in June 2017. In that time, she has acquired her General Insurance Licence and obtained accreditation in Home, Travel and Auto insurance. Anju specializes in Premier Insurance for her clients at our West Kelowna location. She believes in great customer service and finding the best option for her clients.
Cari Howe

Cari Howe

Associate Insurance Advisor
West Kelowna, Kelowna

With a successful and gratifying 16-plus years in the insurance industry, I look forward to forming a relationship, discovering your unique needs and providing you an amazing customer experience while assisting you with your Home, Auto or Travel insurance. In my spare time you will find me riding my bike or enjoying the lakes and beaches in the area. I love to travel and have been to many wonderful places exploring and discovering different cultures.

With a successful and gratifying 16-plus years in the insurance industry, I look forward to forming a relationship, discovering your unique needs and providing you an amazing customer experience while assisting you with your Home, Auto or Travel insurance. In my spare time you will find me riding my bike or enjoying the lakes and beaches in the area. I love to travel and have been to many wonderful places exploring and discovering different cultures.

Daryan Dube

Daryan Dube

Associate Insurance Advisor
West Kelowna

Daryan received his General Insurance Licence and joined our team in 2020 as an ICBC representative. Daryan enjoys the constant learning that comes along with the insurance industry. He has recently added Home, Condo, Seasonal and Tenant insurance to his portfolio. When not serving our West Kelowna clients, Daryan can be found fishing, and although he isn’t likely to share his secret spots, he always has a Netflix recommendation. Daryan is a friendly and thorough person who prides himself in taking the time to assess your needs and find how to best meet them.

Daryan received his General Insurance Licence and joined our team in 2020 as an ICBC representative. Daryan enjoys the constant learning that comes along with the insurance industry. He has recently added Home, Condo, Seasonal and Tenant insurance to his portfolio. When not serving our West Kelowna clients, Daryan can be found fishing, and although he isn’t likely to share his secret spots, he always has a Netflix recommendation. Daryan is a friendly and thorough person who prides himself in taking the time to assess your needs and find how to best meet them.

Jasmine Ostopowich

Jasmine Ostopowich

Associate Insurance Advisor
West Kelowna, Kelowna

Coming from an Insurance family with roots in Kelowna and Alberta, Jasmine obtained her General Insurance Licence in 2009 and her Level 2 Licence in 2014. She joined our team in the spring of 2020 with a wealth of knowledge, hit the ground running and is now our ICBC Champion. Jasmine is a happiness enthusiast who loves exploring the Okanagan and all it has to offer (adventure suggestions are always welcomed). Jasmine thrives off knowledge and finding solutions; two things that are ever present in insurance. What she enjoys most about this industry is creating, building and maintaining relationships with her clients to make sure their insurance needs are met and their questions answered. Although you can find Jasmine at our West Kelowna location (most days), she floats between all of our offices and is also able to help you by phone or email.

Coming from an Insurance family with roots in Kelowna and Alberta, Jasmine obtained her General Insurance Licence in 2009 and her Level 2 Licence in 2014. She joined our team in the spring of 2020 with a wealth of knowledge, hit the ground running and is now our ICBC Champion. Jasmine is a happiness enthusiast who loves exploring the Okanagan and all it has to offer (adventure suggestions are always welcomed). Jasmine thrives off knowledge and finding solutions; two things that are ever present in insurance. What she enjoys most about this industry is creating, building and maintaining relationships with her clients to make sure their insurance needs are met and their questions answered. Although you can find Jasmine at our West Kelowna location (most days), she floats between all of our offices and is also able to help you by phone or email.

Melanie Lind

Melanie Lind

Office Manager
West Kelowna, Kelowna

With 16 years in the insurance industry, Melanie has an extensive background in many insurance genres including commercial, marketing, surety and management. Growing up as a dance instructor in Kelowna lead her to a life of coaching and gathering people with like-minded, positive attitudes. She has two amazing teenagers who have been involved with KMHA and COMBA, volunteering her time within these organizations for the experience and success of her children’s athletic careers.


Melanie remains local and loyal to all her customers and strives to improve business processes and client experiences. She leads with knowledge, class and kindness, encouraging goals and education in all staff members.

With 16 years in the insurance industry, Melanie has an extensive background in many insurance genres including commercial, marketing, surety and management. Growing up as a dance instructor in Kelowna lead her to a life of coaching and gathering people with like-minded, positive attitudes. She has two amazing teenagers who have been involved with KMHA and COMBA, volunteering her time within these organizations for the experience and success of her children’s athletic careers.


Melanie remains local and loyal to all her customers and strives to improve business processes and client experiences. She leads with knowledge, class and kindness, encouraging goals and education in all staff members.

Brittany Macleod

Brittany Macleod

Associate Financial Advisor
West Kelowna

Brittany has been in the insurance industry since 2018. She recently joined The Co-operators as part of our Life and Wealth Management Team. She specializes in Permanent and Term Life insurance, Mortgage, Disability and Critical Illness insurance, as well as Group Benefits and Estate Planning. Brittany’s primary focus is on building a long-term relationship with you and your family by offering client-centered solutions. These solutions promote the emotional and monetary value of our products. Brittany can help you identify your needs and financial objectives for savings or retirement, and make sure that your family and lifestyle is protected in the event of a difficult situation.


Coming from a successful line of family members in the insurance industry, Brittany takes exceptional gratification in her work and continues to provide her clients with the utmost respect and advice.

Brittany has been in the insurance industry since 2018. She recently joined The Co-operators as part of our Life and Wealth Management Team. She specializes in Permanent and Term Life insurance, Mortgage, Disability and Critical Illness insurance, as well as Group Benefits and Estate Planning. Brittany’s primary focus is on building a long-term relationship with you and your family by offering client-centered solutions. These solutions promote the emotional and monetary value of our products. Brittany can help you identify your needs and financial objectives for savings or retirement, and make sure that your family and lifestyle is protected in the event of a difficult situation.


Coming from a successful line of family members in the insurance industry, Brittany takes exceptional gratification in her work and continues to provide her clients with the utmost respect and advice.

Gurleen Singh

Gurleen Singh

Client Service Representative
West Kelowna
Daune Siegmann

Daune Siegmann

Associate Financial Advisor
Kelowna

Daune has been working with The Co-operators as an Associate Financial Advisor since 1998. Her extensive history in the insurance industry gives her a broad catalogue of expertise. She focuses on Business and Life insurance, as well as Group Benefits, Accident and Disability coverage and Investments. She's a relationship-focused advisor and has been recognized by The Co-operators for her excellent service to the company.

Daune has been working with The Co-operators as an Associate Financial Advisor since 1998. Her extensive history in the insurance industry gives her a broad catalogue of expertise. She focuses on Business and Life insurance, as well as Group Benefits, Accident and Disability coverage and Investments. She's a relationship-focused advisor and has been recognized by The Co-operators for her excellent service to the company.

Dolores Tournachon

Dolores Tournachon

Client Contact Representative
Kelowna

Dolores got her start in the insurance industry with The Co-operators in 2017 as a Client Contact Representative for the Business insurance department. She's currently working towards obtaining her Level 1 certificate. Dolores has always worked in the customer service field, as it's a natural fit for her bubbly personality, and she enjoys interacting with clients.

Dolores got her start in the insurance industry with The Co-operators in 2017 as a Client Contact Representative for the Business insurance department. She's currently working towards obtaining her Level 1 certificate. Dolores has always worked in the customer service field, as it's a natural fit for her bubbly personality, and she enjoys interacting with clients.

Daniel Pellegrini

Daniel Pellegrini

Associate Financial Advisor
Kelowna
Dan started working with Life and Investment products in 2007. His focus is changing how people feel about money. He aims to reduce stress for his clients and increase success as he helps them build their future. He understands that life changes along the way. It’s important to him, as an Associate Financial Advisor, to be available for consultation and adjustments when needed. Dan also has a special interest in corporate buy-sell agreements and key person insurance.
Dan started working with Life and Investment products in 2007. His focus is changing how people feel about money. He aims to reduce stress for his clients and increase success as he helps them build their future. He understands that life changes along the way. It’s important to him, as an Associate Financial Advisor, to be available for consultation and adjustments when needed. Dan also has a special interest in corporate buy-sell agreements and key person insurance.
Kyle Emmons

Kyle Emmons

Associate Insurance Advisor
Kelowna
Coming from a family of insurance brokers, Kyle obtained his General Insurance Licence in 2018 and started with The Co-operators soon after. He enjoys the range of people he gets to meet and talk with every day. Outside of the office, Kyle enjoys mountain biking and swimming.
Coming from a family of insurance brokers, Kyle obtained his General Insurance Licence in 2018 and started with The Co-operators soon after. He enjoys the range of people he gets to meet and talk with every day. Outside of the office, Kyle enjoys mountain biking and swimming.
Doris Ratz

Doris Ratz

Associate Financial Advisor, CFP®
Kelowna
Doris recently joined The Co-operators as part of our Wealth Management Team. She is a Certified Financial Planner and has over 20 years of experience in the financial services industry. Her knowledge and expertise in creating the best possible investment and insurance solutions has helped her clients experience better outcomes than they thought possible. Whether you're planning your retirement or portfolio, downsizing your business, looking at a partnership, key person insurance or estate planning, Doris can design a plan to set you on the right track. She holds an Elders Planning Counsellor (EPC) designation as well as a Registered Retirement Consultant (RRC) designation.
Doris recently joined The Co-operators as part of our Wealth Management Team. She is a Certified Financial Planner and has over 20 years of experience in the financial services industry. Her knowledge and expertise in creating the best possible investment and insurance solutions has helped her clients experience better outcomes than they thought possible. Whether you're planning your retirement or portfolio, downsizing your business, looking at a partnership, key person insurance or estate planning, Doris can design a plan to set you on the right track. She holds an Elders Planning Counsellor (EPC) designation as well as a Registered Retirement Consultant (RRC) designation.
Steven Cheung

Steven Cheung

Office Co-ordinator
Kelowna

Steven joined T he Co‑operators in 2019. Since 2001, he has specialized in social media and search engine marketing. He has a Master's Degree in Education and Information Technology, and published two books on Search Engine Marketing during 2001 - 2004. What he enjoys most is hiking, camping, fishing and skiing with his two daughters and his wife in super natural British Columbia.

Steven joined T he Co‑operators in 2019. Since 2001, he has specialized in social media and search engine marketing. He has a Master's Degree in Education and Information Technology, and published two books on Search Engine Marketing during 2001 - 2004. What he enjoys most is hiking, camping, fishing and skiing with his two daughters and his wife in super natural British Columbia.

Tom Jensen

Tom Jensen

Associate Insurance Advisor I
Kelowna

Tom began working with The Co-operators in September 2020. He is a fresh face to the industry and proud to be a member of our team. He enjoys making connections with clients to help them meet their goals. Tom is one of our trusted ICBC advisors, and is also able to help you with your recreational vehicle needs. When his nose isn’t in a book increasing his knowledge of the industry, you’ll probably find him playing Magic.

Tom began working with The Co-operators in September 2020. He is a fresh face to the industry and proud to be a member of our team. He enjoys making connections with clients to help them meet their goals. Tom is one of our trusted ICBC advisors, and is also able to help you with your recreational vehicle needs. When his nose isn’t in a book increasing his knowledge of the industry, you’ll probably find him playing Magic.

Kendall Beal

Kendall Beal

Associate Insurance Advisor
Kelowna

Kendall-Leigh entered the insurance industry in 2014, originally in the South Okanagan. In 2020, Kendall-Leigh returned from a two-year maternity leave and joined The Co-operators team in Kelowna, and is loving every minute of work and mom life.


Kendall-Leigh is very friendly, outgoing and personable. She strives to make a difference in how you receive your insurance needs. She specializes in ICBC, recreational vehicles, classic vehicles, marine and Travel insurance. Kendall-Leigh is an advocate in creating and building relationships with her clients to ensure all their insurance needs are met.


Kendall-Leigh is very dedicated to her work and looks forward to helping you with all of your insurance needs.

Kendall-Leigh entered the insurance industry in 2014, originally in the South Okanagan. In 2020, Kendall-Leigh returned from a two-year maternity leave and joined The Co-operators team in Kelowna, and is loving every minute of work and mom life.


Kendall-Leigh is very friendly, outgoing and personable. She strives to make a difference in how you receive your insurance needs. She specializes in ICBC, recreational vehicles, classic vehicles, marine and Travel insurance. Kendall-Leigh is an advocate in creating and building relationships with her clients to ensure all their insurance needs are met.


Kendall-Leigh is very dedicated to her work and looks forward to helping you with all of your insurance needs.

Samantha Crooks

Samantha Crooks

Client Contact Representative
Kelowna
Chris Hunter

Chris Hunter

Client Support Representative
Kelowna

Chris is new to the Solve Insurance team and brings a diverse array of experience. His previous work in the radio and journalism industry offer a unique set of skills in helping clients meet their needs.

Chris is new to the Solve Insurance team and brings a diverse array of experience. His previous work in the radio and journalism industry offer a unique set of skills in helping clients meet their needs.

Kyle Taylor

Kyle Taylor

Administrative Support Representative
Kelowna
Preet Kaur

Preet Kaur

Client Contact Representative
Kelowna
Melissa O'Sullivan

Melissa O'Sullivan

Administrative Support Representative
Kelowna
Morris Sobool

Morris Sobool

Associate Insurance Advisor
Kelowna
This father and daughter team specialize in mobile Auto insurance (personal, commercial, fleet and garage policies). Morris has been working in insurance since 1995.  Melanie recently joined the Sobool team in 2018. They offer free delivery of Auto insurance to your home or business. Personal service is just a phone call or text away at 250-878-9434 or 250-258-5380 .
This father and daughter team specialize in mobile Auto insurance (personal, commercial, fleet and garage policies). Morris has been working in insurance since 1995.  Melanie recently joined the Sobool team in 2018. They offer free delivery of Auto insurance to your home or business. Personal service is just a phone call or text away at 250-878-9434 or 250-258-5380 .
Andrew Johnson

Andrew Johnson

Associate Insurance Advisor
Kelowna

Andrew comes to us from The Co-operators office in North Vancouver and has been active in the insurance industry since 2016. Born in Ontario and schooled in England, Andrew previously enjoyed a career as a certified chef. Andrew served in The Royal Air Force Regiment for 12 years and is our most decorated employee. We are happy to have Andrew on our team and you will be as well, as he is eager to gain your trust as your Associate Insurance Advisor.

Andrew comes to us from The Co-operators office in North Vancouver and has been active in the insurance industry since 2016. Born in Ontario and schooled in England, Andrew previously enjoyed a career as a certified chef. Andrew served in The Royal Air Force Regiment for 12 years and is our most decorated employee. We are happy to have Andrew on our team and you will be as well, as he is eager to gain your trust as your Associate Insurance Advisor.

Melanie Sobool

Melanie Sobool

Associate Insurance Advisor
Kelowna

This father and daughter team specialize in mobile Auto insurance (personal, commercial, fleet and garage policies). Morris has been working in insurance since 1995. Melanie recently joined the Sobool team in 2018. They offer free delivery of Auto insurance to your home or business.

This father and daughter team specialize in mobile Auto insurance (personal, commercial, fleet and garage policies). Morris has been working in insurance since 1995. Melanie recently joined the Sobool team in 2018. They offer free delivery of Auto insurance to your home or business.

Hayley Peerless

Hayley Peerless

Client Contact Representative
Kelowna

Hayley received her General Insurance Licence in 2020 and was recently welcomed to our team as an Associate Insurance Advisor. Hayley strives to build a rapport with every client to ensure all their needs are met. She enjoys the constant learning that comes along with the industry. Primarily focusing on ICBC Auto transactions, Hayley will soon add Travel and Home insurance to her portfolio. When not serving in one of our three offices, Hayley can be found exploring the endless mountainous terrain BC has to offer, or casting a line into one of the many lakes scattered throughout the Thompson-Okanagan. Hayley is a kind and driven individual who prides herself in taking the time to assess your needs and how to best meet them, to ensure you always leave our office with a smile.

Hayley received her General Insurance Licence in 2020 and was recently welcomed to our team as an Associate Insurance Advisor. Hayley strives to build a rapport with every client to ensure all their needs are met. She enjoys the constant learning that comes along with the industry. Primarily focusing on ICBC Auto transactions, Hayley will soon add Travel and Home insurance to her portfolio. When not serving in one of our three offices, Hayley can be found exploring the endless mountainous terrain BC has to offer, or casting a line into one of the many lakes scattered throughout the Thompson-Okanagan. Hayley is a kind and driven individual who prides herself in taking the time to assess your needs and how to best meet them, to ensure you always leave our office with a smile.