Our team

Dennis Macleod continues to excel in his professional and personal life. His keen eye and balanced approach have earned him great respect within Co-operators and the business community across Canada. He is positive and passionate about the Co-operators brand, it's culture, values and the products and services offered. Solve Insurance Services Inc. has been an exclusive Co-operators agent for 19 years. They are conveniently located in Kelowna, BC, and hold an insurance licence in every province. They represent a variety of sectors, including: agriculture, finance, service, retail/consumer, health, and labour.

Our team specializes in the implementation of large-scale programs for both non-profit and for-profit organizations. Programs are developed to meet the specific needs of the organizations we work with. Our team’s success here is largely based on our passion for service and participation in the community. We look forward to serving you!

Shallin is an honest, friendly and outgoing person who works hard to make a difference in how you choose your insurance. She strongly believes in creating relationships with her clients to ensure all their insurance needs are met. Shallin currently provides speedy service in auto, home and travel insurance.

Daryan received his General Insurance Licence and joined our team in 2020 as an ICBC representative. Daryan enjoys the constant learning that comes along with the insurance industry. He has recently added home, condo, seasonal, and tenant insurance to his portfolio. When not serving our West Kelowna clients, Daryan can be found fishing, and although he isn’t likely to share his secret spots, he always has a Netflix recommendation. Daryan is a friendly and thorough person who prides himself on taking the time to assess your needs and provide the right solutions.

Andrew entered the insurance industry in 2014. Since then, he’s become experienced with auto, home, travel, business, group benefits, life, accident and sickness, disability, TFSAs, and RRSPs.

Andrew specializes in business and life insurance with the Solve Insurance Services team in our head office. He considers all aspects of a client's needs, and has helped many of our residential and commercial clients protect their assets and save on their insurance. 

Andrew is dedicated to his work and looks forward to helping you with all your insurance needs.

Anju began representing Co‑operators in June 2017. In that time, she has acquired her General Insurance Licence and obtained accreditation in home, travel and auto insurance. Anju specializes in premier insurance for her clients at our West Kelowna location. She believes in great customer service and finding the best option for her clients.

Brittany has been in the insurance industry since 2018. She recently joined Co-operators as part of our life and wealth management team. She specializes in permanent and term life insurance, mortgage, disability, and critical illness insurance, as well as group benefits and estate planning. Brittany’s primary focus is on building a long-term relationship with you and your family by offering client-centred solutions. These solutions promote the emotional and monetary value of our products. Brittany can help you identify your needs and financial objectives for savings or retirement, and make sure that your family and lifestyle are protected against the unexpected.

Coming from a successful line of family members in the insurance industry, Brittany takes exceptional gratification in her work and continues to provide her clients with the utmost respect and personalized advice.

This father and daughter team specialize in mobile auto insurance (personal, commercial, fleet, and garage policies). Morris has been working in insurance since 1995. Melanie recently joined the Sobool team in 2018. They offer free delivery of auto insurance to your home or business. Personal service is just a phone call or text away at 250-878-9434 or 250-258-5380.

This father and daughter team specializes in mobile auto insurance (personal, business, fleet, and garage policies). Morris has been working in insurance since 1995. Melanie recently joined the Sobool team in 2018. They offer free delivery of auto insurance to your home or business. 

Meg moved to the Okanagan in 2020 after discovering her love of the West while working in the summer in Osoyoos during her schooling at the University of Waterloo, Ontario. She joined the Co-operators in 2021 after getting settled in Kelowna and obtained her General Insurance Licence in 2022. When she is not in the office, you can find her at the hill snowboarding in the winter and on the lake sailing in the summer. 

Crystina is new to Solve Insurance and brings a diverse array of experience to our team. Her previous work in the radio industry and journalism provides a unique set of skills in helping clients meet their needs.

Doris recently joined Co-operators as part of our wealth management team. She is a Certified Financial Planner and has over 20 years of experience in the financial services industry. Her knowledge and expertise in creating the best possible investment and insurance solutions have helped her clients experience better outcomes than they thought possible. Whether you're planning your retirement or portfolio, downsizing your business, or looking at a partnership, key-person insurance or estate planning, Doris can design a plan to set you on the right track. She holds an Elders Planning Counsellor (EPC) designation, as well as a Registered Retirement Consultant (RRC) designation.

Steven joined Co-operators in November 2019 as digital marketing manager for Solve Insurance Services Inc. He assists the organization to develop and manage social media channels and websites and its visibilities on search engines, along with all online marketing campaigns. He enjoys wilderness hiking, camping, birding, wildlife watching, and nature photography in his spare time.

Dolores got her start in the insurance industry with Co-operators in 2017 as a client contact representative for the business insurance department. She's currently working towards obtaining her Level 1 licence. Dolores has always worked in the customer service field, as it's a natural fit for her bubbly personality, and she enjoys interacting with clients.

Originally from Vancouver, Chibesa moved to Kelowna for school and joined Co-operators with almost a decade of customer service experience under his belt. He uses this knowledge along with Co-operators principles to help clients meet their specific needs.