Our team

The representatives on our team take pride in helping you get the most out of your policies and financial plans. You can trust us to make sure you have the right coverage and investments to take care of the people and things you care about most. Get personalized service with one-on-one advice and clear answers to your insurance and investment questions. When you choose The Co-operators, you’re choosing a dedicated team that’s on your side, ready to help you make confident financial choices. Connect with us today.

Joanna Croissant

Joanna Croissant

Financial Advisor 1
Mutual Fund Investment Specialist 2
Victoria

With almost 20 years of experience with The Co-operators, Joanna believes in helping people protect their greatest assets everyday. Joanna and her team can review your needs, put them into perspective, and give you a plan and package that you can feel good about.


Joanna enjoys every opportunity to sit down with her clients to show them what she does best.

With almost 20 years of experience with The Co-operators, Joanna believes in helping people protect their greatest assets everyday. Joanna and her team can review your needs, put them into perspective, and give you a plan and package that you can feel good about.


Joanna enjoys every opportunity to sit down with her clients to show them what she does best.

Kyla O'Rourke

Kyla O'Rourke

Associate Insurance Advisor
Victoria
Anna Warhurst

Anna Warhurst

Associate Insurance Advisor
Victoria

Anna is our office manager and resident know it all. Kidding aside, she is an incredibly knowledgeable Associate Insurance Advisor and keeps the office running smoothly. She has nearly 18 years of experience in the industry in Home, Auto and Business insurance. Her Business insurance experience ranges from the smallest family run operation in town to large brokerage firms. This span has provided her with a wealth of experience that she brings to every client interaction.

She loves working directly with clients to find the best solutions to meet their insurance needs. Anna prides herself in ensuring that clients leave every meeting with a better understanding of their coverage, and insurance in general, than they came in with.

Anna is island born and raised, and divides her seasons between the rink and the water. If she can see the mountains on one side and the ocean on the other, she knows she is at home.

Anna is our office manager and resident know it all. Kidding aside, she is an incredibly knowledgeable Associate Insurance Advisor and keeps the office running smoothly. She has nearly 18 years of experience in the industry in Home, Auto and Business insurance. Her Business insurance experience ranges from the smallest family run operation in town to large brokerage firms. This span has provided her with a wealth of experience that she brings to every client interaction.

She loves working directly with clients to find the best solutions to meet their insurance needs. Anna prides herself in ensuring that clients leave every meeting with a better understanding of their coverage, and insurance in general, than they came in with.

Anna is island born and raised, and divides her seasons between the rink and the water. If she can see the mountains on one side and the ocean on the other, she knows she is at home.

Tara Smith

Tara Smith

Associate Insurance Advisor
Victoria

Since moving to the island in 2004, Tara has worked with our team in a variety of roles. She currently devotes her time to helping clients with their Personal Lines and Auto insurance needs. She absolutely loves building relationships with our clients. That’s why she loves what she gets to do every day. Living in Shawnigan Lake with her husband and daughter, she finds so much peace, love and joy in the simplest of everyday rituals.

Since moving to the island in 2004, Tara has worked with our team in a variety of roles. She currently devotes her time to helping clients with their Personal Lines and Auto insurance needs. She absolutely loves building relationships with our clients. That’s why she loves what she gets to do every day. Living in Shawnigan Lake with her husband and daughter, she finds so much peace, love and joy in the simplest of everyday rituals.

Lisa Deelman

Lisa Deelman

Associate Financial Advisor, CIP
Victoria

Lisa is our Associate Financial Advisor who specializes in Business insurance.


Lisa began her insurance career in 1994 and brought with her over 20 years of experience when she joined our team in 2015. While Lisa has extensive experience on the Business insurance side, she is newly licensed to sell Life insurance. This allows her to help our Business clients focus on their personal financial security, offering Life insurance, Disability insurance and Group Benefits products, as part of a well-rounded business review.


Lisa earned the Chartered Insurance Professional (CIP) designation in 2003.

She believes that knowledge, integrity and personal attention are essential in delivering exceptional client experiences.

Lisa is our Associate Financial Advisor who specializes in Business insurance.


Lisa began her insurance career in 1994 and brought with her over 20 years of experience when she joined our team in 2015. While Lisa has extensive experience on the Business insurance side, she is newly licensed to sell Life insurance. This allows her to help our Business clients focus on their personal financial security, offering Life insurance, Disability insurance and Group Benefits products, as part of a well-rounded business review.


Lisa earned the Chartered Insurance Professional (CIP) designation in 2003.

She believes that knowledge, integrity and personal attention are essential in delivering exceptional client experiences.

Ayush Kakkar

Ayush Kakkar

Client Contact Representative
Victoria