Check travel coverage for a worry-free vacation

Are your plan members thinking about a spring getaway? Remind them to review the applicable maximums and reimbursement levels under their group health care plan listed in their benefits booklet.

Emergency Out-of-Country coverage takes care of certain expenses related to emergency medical treatment beyond what’s covered by provincial health care plans. Help is available 24 hours a day, seven days a week through the travel assist provider.

Plan members should call the number on their Emergency Medical Travel Assistance card to:

  • Locate a local medical service provider
  • Confirm coverage
  • Arrange advance payment
  • Find service in a language other than English
  • Document and share your care and progress with the attending doctor and your doctor in Canada

If your plan members will be outside Canada longer than the maximum number of days included in your group insurance plan, they should consider buying top-up coverage to ensure their protection for the entire trip.

Our Travel Benefits Plus coverage, which is available in most group plans, provides additional coverage for non-medical expenses not included under the group plan, such as:

  • Transportation costs for bedside attendance by a friend or family member
  • Trip delay transportation charges
  • Transportation costs for return of dependent children
  • Out-of-pocket allowance for living expenses
  • Return of remains or cremation expenses for plan members and dependents
  • Cost of economy airfare for a family member to identify the deceased

For assistance or more information, contact Group Client Service Centre at 1-800-667-8164 between 8 a.m. and 8 p.m. EST Monday to Friday.