Get your 15% Reduced Driving Refund

We’ve finalized our refund percentage! COVID-19 changed everyone’s commute experience, and fewer cars on the road means fewer accidents. We think it’s only fair to share the benefit of reduced claims with you.

With our Reduced Driving Refund, all eligible Auto clients* will now receive a 15% refund on the premium they paid from April 1 to May 31. If eligible, refunds will be applied to your policy, starting in July. Policies must be active on May 31.

Returning to work? No problem, you still qualify for the refund. Don’t forget, the cut-off date to register is August 31, 2020.

Here’s how to get your refund:

  1. Log in to Online Services. Or create an account, if you haven’t already.
  2. Check the “Reduced Driving Refund” box and submit.
  3. You’re done! We’ll notify you by email regarding your eligibility and when to expect your refund.

Here are more ways to reduce your premium:

To ease financial pressures even further, you can take advantage of flexible payment options, extended payment grace periods and more. If you’re driving less, your vehicle policy can also be reviewed – and changed, where applicable. For example, “use of vehicle” can be changed from commute to pleasure, while coverage for stored vehicles can be suspended or reduced.

Contact your Financial Advisor for assistance. Or use Online Services to make the changes at your convenience.

*Car insurance requirements in Canada depend on which province you live in and who you buy your insurance from. The Reduced Driving Refund is only available to clients who have purchased The Co-operators auto insurance product where available, which excludes British Columbia, Saskatchewan and Manitoba.

How we’re supporting our clients in these challenging times

We know Canadians have questions about how the pandemic may impact or change their insurance coverage. Here are three ways we can help.

Learn more in the full FAQ
  1. Auto premium relief

    Recognizing that Canadians are using their vehicles less often, and that there are fewer vehicles on the road, we’re sharing the benefits of reduced claims with you. We’re offering 15% refund on premiums paid from April 1 to May 31, as well as other options that help to ease financial pressures in these uncertain times. Learn More

  2. Payment relief

    We know that clients may need more time to pay their premiums due to the disruption of their daily lives during this pandemic. If clients have encountered financial difficulty, they are encouraged to call their advisor to discuss flexible options available to ease financial pressure. Learn More

  3. Solutions for businesses

    Many small and medium-sized businesses are facing financial difficulty and are looking for ways to reduce their operating expenses. At the same time, risks to businesses have changed overnight, and continue to evolve. Because each business has unique needs and challenges, we encourage our commercial clients to call us for a comprehensive risk assessment to ensure their financial security is protected in the short and long term. Learn More

Our service and claims support continues: