How we’re supporting our clients in these challenging times

We know Canadians have questions about how the pandemic may impact or change their insurance coverage. Here are three ways we can help.

Learn more in the full FAQ
A message from our President and CEO, Rob Wesseling on our co-operative approach in these challenging times.
  1. Auto premium relief

    Recognizing that Canadians were using their vehicles less and there were fewer vehicles on the road, we encouraged clients to register for a 15% refund on their Auto insurance premium from April 1 to May 31. In addition to other options to help ease financial pressures, we encouraged clients to update their Auto insurance if their driving habits had changed significantly.

  2. Payment relief

    We know that clients may need more time to pay their premiums due to the disruption of their daily lives during this pandemic. If clients have encountered financial difficulty, they are encouraged to call their advisor to discuss flexible options available to ease financial pressure. Learn More

  3. Solutions for businesses

    Many small and medium-sized businesses are facing financial difficulty and are looking for ways to reduce their operating expenses. At the same time, risks to businesses have changed overnight, and continue to evolve. Because each business has unique needs and challenges, we encourage our commercial clients to call us for a comprehensive risk assessment to ensure their financial security is protected in the short and long term. Learn More

Our service and claims support continues: