Agent, responsible for Business and Life Insurance, Financial Planning and Investments
On Expertise
As a parent and a business owner, Ken knows the value of planning; with his clients, Ken focuses on just that. He puts himself in your shoes and makes sure he understands your needs and issues before he recommends any plan or policy. He assesses your risks and finds opportunities that fit your lifestyle. He informs you why the products he recommends are in your best interest, in words you’ll understand. Ken also believes in the peace of mind that stability brings. Knowing that you, your family and your business are protected today as well as tomorrow is more than reassuring: it’s essential, and it’s what Ken can help you achieve. You can be sure that he’ll be there for you in the years to come.
On Experience
With over 20 years of experience, Ken has mastered a wide variety of challenges. He has the ability to see the whole picture, and can communicate with clients of any age and walk of life. If you ask any of his clients about his service, they’ll tell you that Ken looks for the best solution for them, not for himself or the companies he represents. They’ll also tell you he is always looking for ways to improve his service and expand his knowledge. Ken created his agency with a team approach in mind. He wanted to provide all the services his clients needed under one roof, while maintaining a hands-on level of customer service. Today, Ken has succeeded at both. McNaughton Agency is an exclusive agency representing a leading, 100% Canadian owned multi-product insurance company: The Co-operators.
On Life
Working closely with his business partner and wife, Robin, Ken has found a way to combine his passion for his business with his love of family. When not at the office, Ken and Robin enjoy traveling and spending time with their daughter, Maeve.
History and Highlights:
Entered the insurance profession in 1989
Joined The Co-operators in 1996
Incorporated McNaughton Agency Inc. in 1999
Past President Kiwanis Club of Brantford
Past President and current Director Advocis Brant/Norfolk
Board of Directors Braemar House School
Member of STEP – Society of Trust & Estate Practicioners
Member of Advocis – The Financial Planners Association of Canada
Member of CIFPs – The Canadian Institute of Financial Planners
Planning For Families
On Expertise
Robin always works in the best interest of her clients and is confident about every recommendation she makes. She believes in the power of family and works hard to protect her clients and their loved ones.
Your partnership with Robin begins with trust. She will work hard to earn yours and keep it. She gets to know her clients as well as their families. She is with them through the good and the bad, and is honoured to be someone they can turn to in times of need.
Robin’s clients will tell you that she has the ability to relate to everyone. They open up to her easily and feel comfortable sharing details about their lives with her. Due to the close relationships she builds with her clients, Robin is able to create effective plans and policies for them.
On Experience
Robin truly cares about making her clients’ lives better. It’s one of the reasons she loves her job and why her clients trust her. Working with a team of experts, each in a different field of finance or insurance, has given Robin the ability to provide her clients with the most comprehensive service.
Compassion for people and a true thirst for knowledge has made Robin a trusted friend and advisor to many in the community. Robin dedicates at least 30 hours a year to improving her technical knowledge and maintaining her CFP. Through industry seminars, she stays on top of emerging trends and new services, and she shares this knowledge with her clients and implements it in their plans.
On Life
Working closely with her business partner and husband, Ken, Robin has found a way to combine her passion for her business with her love of family. When not at the office, Robin and Ken enjoy traveling and spending time with their daughter, Maeve.
Worked with a large life insurance company and large broker prior to joining McNaughton Agency Inc. in 1999
Opened Paris office in 2005
Incorporated McNaughton Agency Paris Inc. in 2006
Board of Directors for Advocis Brant/Norfolk
President of Paris Chamber of Commerce
Board of Directors Nova Vita
Annette McCall
Darren Gagne Associate Agent
On Expertise
Annette works hard to gain your trust and keep it. That’s why the majority of her clients have been with her since she began her career.
Annette sees every client as an individual with unique needs. First, she will ascertain your objectives within your individual risk profile. Next, she will recommend the products that will meet your needs and goals. Finally, she’ll act as a liaison with suppliers to monitor your account. If she feels that a new product or a change in your plan is in your best interest, she’ll bring it to your attention and implement it.
On Experience
Since 1986, Annette has given clients valuable financial insight and access to a wide range of life and disability insurance options. By providing objective investment strategies and products that fit, Annette not only meets her clients’ needs, she helps them achieve their dreams.
McNaughton Agency’s team approach to service has also brought a new dimension to Annette’s capabilities. Working with a team of financial and insurance specialists, each with a different area of expertise, has given Annette the ability to provide her clients with the most comprehensive service.
Annette reviews plans on an annual basis or as needs change. She continually educates herself on product lines, emerging trends and government regulations.
On Life
Annette has been a proud resident of Brantford since 1979. With a large family, it’s no surprise that Annette is an avid photographer, chef and sewer. When she’s not helping her clients write their future, she’s working on a family cookbook.
History and Highlights:
Started in the financial services industry with a prominent life insurer in 1986
Worked as independent mutual fund representative until 2002
Joined McNaughton Agency Inc. in 2002
Past director for Brant/Norfolk Life Underwriters Association
Past director of Brantford Sexual Assault Centre
Past member Brant Tourism Advisory Board
Past Chairperson of Friendship Festival in Simcoe
Home, Business, Life and Mortgage Insurance
On Expertise
Friendly, flexible and down to earth—that’s Darren’s approach to life as well as business. He not only takes the time to get to know his clients, he creates custom, practical policies that meet their needs.
As a skilled communicator, Darren has ability to help clients fully comprehend the world of insurance. He will work hard to make sure you understand your policy and will answer any of your questions in person. He is more than willing to meet with any client whenever and wherever it suits them. He also completes timely reviews of his clients’ plans to make sure their policies are still meeting their needs.
On Experience
Darren believes it’s the level of personal and professional service that attracts clients to McNaughton Agency. His clients appreciate his friendly, no-pressure approach to insurance as well as his reliable and quick service.
McNaughton Agency’s team approach and ability to provide clients with complete financial and insurance planning is not only appealing to clients, but to Darren as well. Working with a diverse team of experts allows him to bring a higher level of service to his clients.
On Life
Darren is active in continuing his education and in his community. He believes in giving back and is a member of several local, prominent associations. Darren also enjoys spending time with his family and friends.
History and Highlights:
Joined the McNaughton Agency Inc. in 2008
Member and past Vice President of the Brantford Junior Chamber International (JCI), including the Jaycee of the Year award in 2010
Executive member of the Paris Business Improvement Association
Member of the Brantford Chamber of Commerce
Member of the Paris Chamber of Commerce
Member of Advocis, The Financial Advisors Association of Canada
Nancy Boyle CIP
Sue Faw CIP
Agency Manager, Auto Products, responsible for auto insurance, travel insurance
Chartered Insurance Professional
Joined The Co-operators in 1983
Joined McNaughton Agency in 1999
Completed Insurance Administration course at Mohawk College
Experience in claims, underwriting, sales and service of property and casualty insurance
Member of the Insurance Institute of Ontario
Associate of the Insurance Institute of Canada
Sales Associate, responsible for Auto, Commercial and Farm Insurance
Joined McNaughton Agency in 2005
Member of the Insurance Institute of Ontario
Currently completing the Chartered Insurance Professionals Designation
Leona Bowen
Janette Parkhill
Sales Associate, responsible for Auto Insurance
Joined McNaughton Agency Inc. in October 2006
Many years experience in providing quality customer service
Previously worked with national retail chain
Owned & operated successful restaurant
Administrative Assistant, responsible for payment and administrative concerns.
Joined McNaughton Agency in 2009
Over 12 years experience in a Management Customer Service